Privacy Policy

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Privacy Policy for Boxiscents.com

Last Updated: December 2024

At Boxiscents.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and interact with our services.

By using Boxiscents.com, you agree to the practices outlined in this Privacy Policy. Please read it carefully to understand how your personal information is treated.

We collect the following types of information when you visit our website or make a purchase:

Personal Information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (e.g., credit/debit card details)
• Order history and preferences

Non-Personal Information:

• IP address
• Browser type and version
• Device information
• Cookies and tracking data (as described in the Cookies section)

How We Collect Your Information:

• When you make a purchase or create an account
• When you contact us or subscribe to our newsletter
• Automatically through cookies and tracking technologies (see Cookies section)

We use the information we collect to provide, improve, and personalize your experience with Boxiscents.com, including:

• Processing and fulfilling orders, including shipping and returns
• Communicating with you about your order, account, and promotions
• Personalizing your experience and offering recommendations
• Responding to customer service inquiries and support requests
• Sending marketing communications, such as special offers, promotions, and newsletters (you can opt-out at any time)
• Improving the functionality, performance, and security of our website
• Complying with legal obligations and resolving disputes

We use cookies and similar tracking technologies to collect information about how you interact with our website. Cookies are small files stored on your device that allow us to recognize you when you return to our site.

Cookies help us:

• Enhance website functionality and user experience
• Monitor website traffic and user behavior
• Remember your preferences and shopping cart items
• Analyze site performance and improve content

You can control cookie preferences through your browser settings. If you choose to disable cookies, some features of the website may not function properly.

We may share your personal information with trusted third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist with processing payments, delivering products, hosting our website, and providing customer support.
• Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the acquiring entity.
• Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Boxi Scents LLC, its customers, or others.

We will never sell your personal information to third parties.

We implement a variety of security measures to safeguard your personal information, including encryption technologies, secure payment processing, and restricted access to sensitive data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access and Update Your Information:
You have the right to access, update, or correct your personal information by logging into your account or contacting us directly.

Opt-Out of Marketing Communications:
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us at [customer service email].

Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Right to Erasure:
You may request that we delete your personal data by contacting us at Customerservice@boxiscents.com. Please note that we may need to retain certain information for legal or operational reasons.

Boxiscents.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

If you are accessing Boxiscents.com from outside the United States, please note that your personal information may be transferred to and stored in servers located in the U.S. By using our website, you consent to the transfer of your data to the United States and the processing of your information in accordance with this Privacy Policy.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically.

If you have any questions or concerns about this Privacy Policy, your data, or your rights, please contact us at:

Boxi Scents LLC
Email: Customerservice@boxiscents.com
Address: P.O. Box #61 Green Cove Springs, Florida 32043

Thank you for trusting Boxiscents.com with your personal information. We are committed to ensuring your privacy and providing a safe and enjoyable shopping experience.